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Frequently Asked Questions
B2B bus — Novo Azul

B2B bus — Novo Azul

Developed with cutting-edge technologies, the B2B Bus is a Web service that brings greater performance, agility and consistency to the connection between Azul and the market. As a result, we have a shorter response time and a reduction in data consumption for both the company and our partners.

In addition to all the technical improvements, the service also has new features such as reimbursement (in credit and full), complete reaccommodation flow and all the business rules applied to facilitate the agencies' routine and improve the traveler experience.

Higher performance
Reduction of data traffic
Performance and monitoring indicators
New features

Frequently Asked Questions
B2B bus — Novo Azul

1. Is that change the NDC?
No.
2. Is Azul still ticket-less?
Yes.
3. Will there be a migration of reserves with the new B2B bus?
No, the Bus is a new endpoint for the same Reservation System.
4. Do the access credentials remain the same during the migration?
Yes, the users and passwords remain the same.
5. When will the old service be deactivated?
August 2024
6. I work with more than one OBT, can I have a Subscription for everyone?
No, it is necessary to request a key for each OBT.
7. Who should request the Subscription Key?
The subscription is from the agency, it must be requested with Azul and passed on to the developer.
8. When should the agency request the subscription?
As soon as possible, as Azul requires time for analysis and approval.
9. I am an agency with access via OBT, what are the changes?
Access guidelines are included in the announcement issued by Wooba.

Contact Us

Call Center: +55 (61) 3435-0420
Whatsapp Service/Commercial: + 55 61 9148-0799
Www.suportewooba.com.br
atendimento@wooba.com.br
comercial@wooba.com.br
Address: Av. Pau Brasil Lot 10 Room 303 - Ed. Le Quartier - Águas Claras Sul, Brasilia - DF, 71926-000

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