At Wooba, privacy and security are top priorities, and we are committed to ensuring transparency regarding the personal data of our users/clients. Accordingly, our Privacy Policy outlines how information is collected, used, and transferred from customers or others who access or use our website. By using our services, you acknowledge and agree that we will collect and use your personal information as described in this Policy, in accordance with data protection regulations (LGPD, Federal Law 13,709/2018), the consumer provisions of Federal Law 8078/1990, and other applicable Brazilian laws.

WOOBA INFORMATION SYSTEMS S.A., hereinafter referred to simply as "Wooba," registered with the CNPJ/MF under number 07.480.136/0001-95, in the capacity of Data Controller, adheres to the provisions outlined in this Privacy Policy.

1. What data do we collect about you and for what purpose?

Our website collects and uses some of your personal data, in order to enable the provision of services and improve the user experience.

1.1. Personal data provided by the owner

1.2. Personal data collected automatically

2. How do we collect your data?
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2.1. Consent

It is based on your consent that we process your personal data. Consent is the free, informed, and unequivocal expression through which you authorize Wooba to process your data.

Thus, in accordance with the General Data Protection Law, your data will only be collected, processed, and stored with prior and express consent.

Your consent will be obtained specifically for each of the purposes described above, demonstrating Wooba's commitment to transparency and good faith towards its users/customers, in compliance with relevant legislative regulations.

By using Wooba's services and providing your personal data, you are aware of and consenting to provisions of this Privacy Policy, as well as understanding your rights and how to exercise them.

At any time and at no cost, you may revoke your consent.

It is important to note that revoking consent for data processing may result in the inability to properly perform certain functions of the website that depend on such data processing. These consequences will be informed in advance.

3. What are your rights?

Wooba guarantees its users/customers the rights granted to them as data subjects under Article 18 of General Data Protection Law (LGPD). Therefore, you may, free of charge and at any time:

4. How can you exercise your rights as an owner?

To exercise your rights as an owner, you must contact Wooba through the following available means:

In order to guarantee your correct identification as the subject of the personal data subject to the request, we may request documents or other evidence that can prove your identity. In this case, you will be informed in advance.

5. How and for how long will your data be stored?

Your personal data collected by Wooba will be used and stored for the period necessary to provide the service or fulfill the purposes listed in this Privacy Policy, taking into account the rights of data subjects and controllers. In general, your data will be retained for as long as the contractual relationship between you and Wooba exists.

Once this retention period ends, your personal data will be deleted from our databases or anonymized, except in cases provided for under Article 16 of the General Data Protection Law, such as:

I — Compliance with a legal or regulatory obligation by the controller;

II — Research purposes by a study body, ensuring, whenever possible, the anonymization of personal data;

III — Transfer to a third party, provided that the data processing requirements established by law are respected; or

IV — Exclusive use by the controller, with no access by third parties, provided that the data is anonymized.

In other words, personal information essential for legal, judicial, or administrative compliance and/or for exercising the right of defense in legal and administrative proceedings will be retained, even if other data is deleted.

The storage of data collected by Wooba reflects our commitment to the security and privacy of your information. We implement technical safeguards and solutions to ensure the confidentiality, integrity, and inviolability of your data. Moreover, we employ security measures appropriate to the risks involved and control access to the stored information.

6. What do we do to keep your data safe?

To ensure the security of your personal information, we utilize physical, electronic, and managerial tools designed to protect your privacy.

These measures are applied with consideration to the nature of the personal data collected, the context and purpose of processing, and the potential risks that breaches might pose to the rights and freedoms of the data owner.

Some of the key measures we have adopted include:

(Simplified business name) is committed to adopting the best practices to prevent security incidents. However, it is important to note that no online platform is entirely risk-free.

Despite our stringent security protocols, issues caused by third parties, such as cyberattacks, or due to user/client negligence, may still occur.

In the event of security incidents that present significant risks or harm to you or any of our users/clients, we will promptly notify those affected and the National Data Protection Authority, as required by General Data Protection Law (LGPD).

7. Who can your data be shared with?

To protect your privacy, Wooba will not share your personal data with any unauthorized third party. Your data may be shared with our business partners, but only to the extent necessary for the provision of the contracted services.

Our agreements with these partners are governed by the data protection regulations of Brazilian law. However, please note that our partners have their own Privacy Policies, which may differ from ours.

Additionally, your data may be shared in the following circumstances:

I — Legal requirement, request, or court order from competent judicial, administrative, or governmental authorities;

II — In cases of corporate transactions, such as mergers or acquisitions;

III — To protect Wooba’s rights in any disputes, including judicial conflicts.

7.1. International data transfer

Some of the third parties with whom we share your data may be located or have facilities located in foreign countries. Under these conditions, in any case, your personal data will be subject to the General Data Protection Law and other Brazilian data protection laws

In this regard, Wooba is committed to always adopting efficient cybersecurity and data protection standards, in the best efforts to guarantee and comply with legislative requirements.

By agreeing to this Privacy Policy, you agree to this sharing, which will take place for the purposes described in this instrument.

8. Cookies or browsing data

Wooba makes use of Cookies, which are text files sent by the platform to your computer and stored there, containing information related to site navigation. In short, Cookies are used to improve the user experience.

By accessing our site and consenting to the use of Cookies, you indicate that you know and accept the use of a navigation data collection system with the use of Cookies on your device.


Wooba uses the following Cookies:

* Marketing Cookies: Cookies are used to provide more relevant content and of interest to users. They can be used to present advertising with greater targeting or to limit the number that it is displayed, on the pages of Wooba and its products. They also allow the measurement of the effectiveness of a launched advertising campaign.

*Performance cookies: Cookies help understand how visitors interact with Wooba sites, providing information about the places visited, the time spent visiting the site, and any problems identified during navigation, such as error messages.
* Functionality cookies: These are used to remember the settings you previously selected, providing improved functionality and personalization.
* Necessary cookies: Cookies are essential for the site to load properly and allow the user to navigate correctly, as well as to make the most of the available features.

You can, at any time and at no cost, change permissions, block or refuse Cookies. However, the revocation of consent to certain Cookies may prevent the correct functioning of some features of the platform.

To manage your browser's cookies, simply do so directly in the browser settings, in the Cookie management area. You can access tutorials on the topic directly from the links below:

If you use Internet Explorer: Access


If you use Firefox: Access


If you use Safari: Access


If you use Google Chrome: Access


If you use Microsoft Edge: Access


If you use Opera: Access


You can get more information about the Cookies we use and how they work in our Cookie Policy, available at this link.

9. Amendment to this Privacy Policy

The current version of the Privacy Policy was formulated and last updated on: 22/10/2021.

We reserve the right to modify this Privacy Policy at any time, mainly because it is appropriate to any changes made to our site or in the legislative framework. We recommend that you review it frequently.

Any changes will take effect as soon as they are published on our site and we will always notify you about the changes that have occurred.

By using our services and providing your personal data after such modifications, you consent to them.

10. Responsibility

Wooba provides for the liability of the agents who act in data processing processes, in accordance with articles 42 to 45 of the General Data Protection Law.

We are committed to keeping this Privacy Policy up to date, observing its provisions and ensuring compliance.

In addition, we are also committed to seeking technical and organizational conditions that are securely able to protect the entire data processing process.

If the National Data Protection Authority requires the adoption of measures in relation to the data processing carried out by Wooba, we undertake to follow them.

10.1 Disclaimer

As mentioned in Topic 6, although we adopt high security standards to prevent incidents, no virtual page is completely risk-free. In this sense, Wooba is not responsible for:

I — Any consequences resulting from the negligence, recklessness, or imexpertise of users in relation to their individual data. We guarantee and are responsible only for the security of the data processing processes and for the fulfillment of the purposes described in this instrument.

We emphasize that the user is responsible for the confidentiality of the access data.

II — Malicious actions by third parties, such as hacker attacks, unless proven guilty or deliberate conduct by Wooba.

We emphasize that in the event of security incidents that may generate a relevant risk or damage for you or any of our users/clients, we will notify those affected and the National Data Protection Authority about the incident and we will comply with the necessary measures.

III — Inveracity of the information entered by the user/client in the records necessary for the use of Wooba services; any consequences resulting from false information or entered in bad faith are the sole responsibility of the user/client.

11. Data Protection Officer

Wooba provides the following means for you to contact us to exercise your rights as an owner.

If you have questions about this Privacy Policy or about the personal data we process, you can contact our Personal Data Protection Officer, through the following channels:

Gustavo Faria — gustavo.faria@wooba.com.br